Affordable computer tech support services for your home or small business
"It's like having your own, personal IT Department on call!"Save Time
Save Money
Get your business back on track
Make technology an asset instead of a liability.
For Over 25 Years Providing Technical Assistance to Small Business Professionals.
To keep your business running today IT and Computer Support is fundamental. I provide you the best technological solution that fits your needs and budget.
If you are located in Lee, Charlotte, or Collier County, and are looking for IT consulting services, do not hesitate to schedule a call. I will expertly work on the IT solutions for your business.
Services
Onsite and Remote Service
Tell me your issue, and I’ll let you know if your problem can be fixed remotely by connecting to your computer remotely through the internet. If a site visit is needed instead, I can come to you at your home or business at a scheduled time and examine the problems you have been experiencing and determine the proper course of action to take.
Business IT Support
If you are a business owner, the last thing you need to worry about is whether or not your employees can print to the network printer, whether they can reach the internet, or whether your essential files such as Invoices, Quickbooks/Quicken Database, and Customer Files are being backed up and safe. Those types of problems distract you from your business or grind it to a halt.
IT Consultation
I can offer the best in IT support and solutions for all organizations. Take up our IT Consultation service to see how I could help you to improve your current systems? An expert consultant can analyze your current set up and make suggestions for how best to improve it, and from which additional services you may benefit. I am proud to offer my expertise alongside excellent customer support so you can always be sure you are getting the best advice from people in the know.
Happy Clients
Pricing
Flat Fee PC Tune-Up
Remote Services- • Has it been over 3 months since you’ve had a computer tune-up?
- • Has your system become incredibly slow?
- • Do you suspect you might have a virus?
- I recommend that you have a tune-up every 6 months, if not quarterly, to keep your systems running its best, and to ensure the security of your personal or business information.
- ✔ Adware/Spyware Clean Up
- ✔ Updates
- ✔ Virus Protection Verification
- ✔ Temporary Files Clean Up
- ✔ Hard Drive Defragmentation
- ✔ Startup Optimization
- ✔ Virus Scan
- These services usually require about 2 hours of labor, but the flat rate tune-up package is a savings of over 13% off or our remote labor rates and 30% off our on-site labor rates.
Remote IT Support Plan
Remote Services- In today’s business environment, time is money.
- • Do you need remote support for a technical issue and not a physical examination of your computer?
- • Have a problem finishing your proposal or document?
- • Getting an error message that you don’t understand?
- The Remote IT Support Plan is useful for software troubleshooting, program installation, and updates.
- Providing remote computer support for error messages, email problems, and much more.
- If your computer has high-speed internet, can still open a browser and see this site, we can usually fix it remotely!
- By appointment only.
- * Note: some problems require non-remote repair, during the consultation we will advise you what is needed.
- * $80 per hour – $20 per 15 minutes, rounded up
On-Site IT Support Plan
On-Site Services- ✔ Troubleshooting
- ✔ An Expert Computer Technician Will Come To You
- ✔ Virus, Malware, & Spyware Removal
- ✔ Wireless Network Installation
- ✔ Wireless Router & Firewall Configuration
- ✔ Data Recovery & System Backup Services
- ✔ Laptop & Desktop Repair Services
- ✔ Small Business Server Installation
- ✔ Computer Installation
- * A travel charge will be added beyond N. Ft. Myers and Cape Coral. There is a 1/2 hour minimum charge, then billed per 15 minutes rounded up. On-site time is billed actual time regardless of what services are performed.
- *Service rates are for labor only and exclude parts.
- *On-site appointments require someone 18 years or older to be present.
“It’s like having your own, personal IT Department on call!”
Technical Support Contracts
If your business requires on-site visits frequently or at scheduled intervals or need long term maintenance, this is the solution for you. I offer several different plans to fit your needs and budget from only a few hours a month to full-time on-site consultants. Clients under Technical Support Contracts automatically receive priority trouble ticket resolution – especially useful at critical times when major software flaws, vulnerabilities, and virus attacks threaten.
Bronze Package
- 6 hours included monthly technical support, 25% off any travel charges
⚞$100/mo Savings!⚟
- • Minimum 3 month term.
- • Support contracts include on-site, telephone, email and remote desktop services.
- • 50% of unused hours in any given month carry over to the next! (for remainder of contract)
- • Each additional hour over the agreement will be billed at $99/hour
- • Service rates are for labor only and exclude parts.
Silver Package
- 10 hours included monthly technical support, 50% off any travel charges
⚞$200/mo Savings!⚟
- • Minimum 3 month term.
- • Support contracts include on-site, telephone, email and remote desktop services.
- • 50% of unused hours in any given month carry over to the next! (for remainder of contract)
- • Each additional hour over the agreement will be billed at $99/hour
- • Service rates are for labor only and exclude parts.
Gold Package
- 20 hours included monthly technical support, 50% off any travel charges
⚞$500/mo Savings!⚟
- • Minimum 3 month term.
- • Support contracts include on-site, telephone, email and remote desktop services.
- • 50% of unused hours in any given month carry over to the next! (for remainder of contract)
- • Each additional hour over the agreement will be billed at $99/hour
- • Service rates are for labor only and exclude parts.
Custom Packages
A custom-tailored plan may include no travel charges and even further reduced hourly rates.
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IT technical support services to homes and businesses as well as offering safe and convenient online support
Brian MayleIT Consultant
Throughout the Southwest Florida area, businesses trust me for their Server, Network, and Desktop needs. Today’s small businesses recognize the importance of technology and understand the cost savings that comes with an end to end solutions provider.
Mailing Address:
Online Southwest Florida
17940 N. Tamiami Trl.
STE. 110-257
N. Ft. Myers, FL 33903
(985) 262-9531
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