Affordable computer tech support services for your home or small business
"It's like having your own, personal IT Department on call!"Save Time
Save Money
Get your business back on track
Make technology an asset instead of a liability.
For Over 25 Years Providing Technical Assistance to Small Business Professionals.
To keep your business running today IT and Computer Support is fundamental. I provide you the best technological solution that fits your needs and budget.
If you are located in Lee, Charlotte, or Collier County, and are looking for IT consulting services, do not hesitate to schedule a call. I will expertly work on the IT solutions for your business.
Services
Onsite and Remote Service
Tell me your issue, and I’ll let you know if your problem can be fixed remotely by connecting to your computer remotely through the internet. If a site visit is needed instead, I can come to you at your home or business at a scheduled time and examine the problems you have been experiencing and determine the proper course of action to take.
Business IT Support
If you are a business owner, the last thing you need to worry about is whether or not your employees can print to the network printer, whether they can reach the internet, or whether your essential files such as Invoices, Quickbooks/Quicken Database, and Customer Files are being backed up and safe. Those types of problems distract you from your business or grind it to a halt.
IT Consultation
I can offer the best in IT support and solutions for all organizations. Take up our IT Consultation service to see how I could help you to improve your current systems? An expert consultant can analyze your current set up and make suggestions for how best to improve it, and from which additional services you may benefit. I am proud to offer my expertise alongside excellent customer support so you can always be sure you are getting the best advice from people in the know.
Happy Clients
I really cannot express how grateful I am to have been put in contact with you!!
You have certainly made my life so much easier and less stressful for sure.
No more worrying about all of this IT stuff, I can just call Brian now š
Anita Wells
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A&B Insurance and Financial
Licensed Agent
Linda Wallaceā ā ā ā ā
TCF Chapter Leader SW Florida
I have had the opportunity to use Brian’s computer service both in my office and remotely online and both instances he was able to help me with my problems and get me up and running fast and efficiently. I would use him for all my computer needs and gladly recommend to friends and associates.
Alice Turner
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A J Transportation
I help run a support group for parents who have lost children. We were unsure how to publicly inform others of our mission. We consulted with Brian and decided to set up both a public an private Facebook page. Needless to say, we were thrilled by his expertise and understanding. We will definitely enlist Brian’s services for our future IT and Web design needs.
Larry Boggio
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TCF Fort Myers / Cape Coral
Brian provided exceptional service when I needed a website to publish some e-learning courses Iād developed.
Becky Barch
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TCF Chapter Leader/Regional Coordinator Tallahassee FL
The blue screen of death doesn’t worry me because I have Brian Mayle! Knowledgeable, professional, and kind. Brian has been my IT go to for many years. He has always resolved any issue I’ve had. I would recommend him over and over again.
Buffi Singletary
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Brian is a true asset. I have had issues with legacy programs not working correctly in the new Windows environment, and Brian has gone above and beyond to help find the fix, or found a workaround to allow my legacy programs to work. His extensive knowledge base and hands-on approach has saved me a lot of time and aggravation on making something simple work with little downtime. I truly recommend his services to anyone needing support.
Brian Darley
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Lee County ARISS Project (Amateur Radio on the International Space Station)
Brian Mayle is very knowledgeable when it comes to computer work. I have on numerous occasions called him to fix my laptop, and he was not only a professional person, he was able to resolve my issue fast. He is an awesome IT Tech that I have worked with and know. Thanks Brian for all of your outstanding help.
Terrie Fox
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Brian Mayle has always been such a great help to me when I had problems with my computers. Brian is a computer whiz and was very courteous while handling my computer problems.
Edna Archambault
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Renae Martin
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Pricing
Unlimited Tech Support Plan
Unlimited Tech Support Plan
- ā Free Unlimited technical support over the phone, through email, or through an online chat
- ā Free System Maintenance
- ā Free Check-up
- ā Free Vulnerability Scanning
- ā Dedicated Tech Advisor – Your dedicated tech advisor is your go-to person for all things tech!
- ā¢ 25% discount on 1-Year Malwarebytes Premium (real-time file, web, and ransomware protection)
- ā¢ 25% discount on on-site support
- ā¢ Minimum PC requirements are Windows 7 (at least SP2), Windows 8, Windows 8.1, Windows 10
- ā¢ Service rates are for labor only and exclude parts
Flat Fee PC Tune-Up
Remote Services- ā¢ Has it been over 3 months since youāve had a computer tune-up?
- ā¢ Has your system become incredibly slow?
- ā¢ Do you suspect you might have a virus?
- I recommend that you have a tune-up every 6 months, if not quarterly, to keep your systems running its best, and to ensure the security of your personal or business information.
- ā Adware/Spyware Clean Up
- ā Updates
- ā Virus Protection Verification
- ā Temporary Files Clean Up
- ā Hard Drive Defragmentation
- ā Startup Optimization
- ā Virus Scan
- These services usually require about 2 hours of labor, but the flat rate tune-up package is a savings of over 13% off or our remote labor rates and 30% off our on-site labor rates.
Remote IT Support Plan
Remote Services- In todayās business environment, time is money.
- ā¢ Do you need remote support for a technical issue and not a physical examination of your computer?
- ā¢ Have a problem finishing your proposal or document?
- ā¢ Getting an error message that you donāt understand?
- The Remote IT Support Plan is useful for software troubleshooting, program installation, and updates.
- Providing remote computer support for error messages, email problems, and much more.
- If your computer has high-speed internet, can still open a browser and see this site, I can usually fix it remotely!
- By appointment only.
- * Note: some problems require non-remote repair, during the consultation we will advise you what is needed.
- * $80 per hour ā $20 per 15 minutes, rounded up
On-Site IT Support Plan
On-Site Services- ā Troubleshooting
- ā An Expert Computer Technician Will Come To You
- ā Virus, Malware, & Spyware Removal
- ā Wireless Network Installation
- ā Wireless Router & Firewall Configuration
- ā Data Recovery & System Backup Services
- ā Laptop & Desktop Repair Services
- ā Small Business Server Installation
- ā Computer Installation
- * A travel charge will be added beyond N. Ft. Myers and Cape Coral. There is a 1/2 hour minimum charge, then billed per 15 minutes rounded up. On-site time is billed actual time regardless of what services are performed.
- *Service rates are for labor only and exclude parts.
- *On-site appointments require someone 18 years or older to be present.
“It’s like having your own, personal IT Department on call!”
Technical Support Contracts
If your business requires on-site visits frequently or at scheduled intervals or need long term maintenance, this is the solution for you. I offer several different plans to fit your needs and budget from only a few hours a month to full-time on-site consultants. Clients under Technical Support Contracts automatically receive priority trouble ticket resolution – especially useful at critical times when major software flaws, vulnerabilities, and virus attacks threaten.
Bronze Package
- 6 hours monthly technical support included and 25% off any travel charges
ā$100/mo Savings!ā
- ā¢ Minimum 3-month term.
- ā¢ Support contracts include on-site, telephone, email and remote desktop services.
- ā¢ 50% of unused hours in any given month carry over to the next! (for remainder of contract)
- ā¢ Each additional hour over the agreement will be billed at 25% off the current hourly rate
- ā¢ Service rates are for labor only and exclude parts.
Silver Package
- 10 hours monthly technical support included and 50% off any travel charges
ā$200/mo Savings!ā
- ā¢ Minimum 3-month term.
- ā¢ Support contracts include on-site, telephone, email and remote desktop services.
- ā¢ 50% of unused hours in any given month carry over to the next! (for remainder of contract)
- ā¢ Each additional hour over the agreement will be billed at 25% off the current hourly rate
- ā¢ Service rates are for labor only and exclude parts.
Gold Package
- 20 hours monthly technical support included and 50% off any travel charges
ā$500/mo Savings!ā
- ā¢ Minimum 3 month term.
- ā¢ Support contracts include on-site, telephone, email and remote desktop services.
- ā¢ 50% of unused hours in any given month carry over to the next! (for remainder of contract)
- ā¢ Each additional hour over the agreement will be billed at 25% off the current hourly rate
- ā¢ Service rates are for labor only and exclude parts.
Custom Packages
A custom-tailored plan may include no travel charges and even further reduced hourly rates.
Latest News
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IT technical support services to homes and businesses as well as offering safe and convenient online support
Brian MayleIT Consultant
Throughout the Southwest Florida area, businesses trust me for their Server, Network, and Desktop needs. Today’s small businesses recognize the importance of technology and understand the cost savings that comes with an end to end solutions provider.
Mailing Address:
Online Southwest Florida
17940 N. Tamiami Trl.
STE. 110-257
N. Ft. Myers, FL 33903
(985) 262-9531
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Newsletter
Get FREE ACCESS to our Newsletter containing tips, tricks, alerts, information on viruses and scams to watch out for, as well as suggestions for how to keep your computer running great.